How do I check my One Talk voicemail?

How do I check my One Talk voicemail?

Direct answer

Dial *86 from any One Talk device to reach your voicemail box and follow the prompts.

When to use

  1. You missed calls and need to listen to messages
  2. You want to check voicemail from a desk phone or mobile app

Prerequisites

Your One Talk phone number and voicemail set up

Steps

  1. Pick up the handset or open the dialer.
  2. Dial *86 and follow the voice prompts.
  3. Enter your PIN if asked and listen to messages.

Quick checks

  1. You hear the voicemail IVR
  2. New messages play back in order

Common issues and fixes

Issue: PIN not accepted

Fix: Reset your voicemail PIN in the One Talk portal or contact your admin.

Issue: Busy or fast busy

Fix: Try again in a few minutes or from another One Talk device.

Bot training helpers

Also searched as: check voicemail, voicemail retrieval, listen to messages, *86

Sample questions:

  1. How do I call voicemail on One Talk
  2. What is the code to check voicemail

Prepared 2025-10-06 • Customer-facing • Optimized for Zoho Desk Answer Bot.

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