One Talk Add portal Users

One Talk Add portal Users

  1. Login to One Talk Portal  Login Instructions
  2. Go to the Company Users Page 
    1. Click Manage
    2. Click Company
    3. Click Company Users
  3. Add New User or Edit Existing User. 
  4. To add a user 

      1. Adding Members of your own organization, 
        1. Phone Number needs to be able to receive calls or txt messages by the person you intend to give access for security codes. 
        2. Email needs to be what the user has access to for security codes too. 
        3. If you want them to be able to reset Voicemail Pins they need the administrator Role.  Definitions below. 
    2. Definition of the Roles.
      1. Administrator allows full control of the account including billing payments and adding services that potentially have costs associated
      2. Product and Service only allows programming of the Chosen products in the case of these instructions only allows programing One Talk lines already on the account
        1. This does not allow adding Hunt Groups(even though they have no cost), resetting of Voicemail Pins, and several other things. 
    3. For the Add product tools screen  Make sure there's a Check mark on Select all then click Manage One Talk group(s) (Don't Worry about the unchecked boxes as long as select all is checked. )

    4. One Talk Assignments  You want Select all and Current and Future groups. Like the picture below. 

    5. Wireless Access page 
      1. Select Billing Structure (Will have red line if selected)
      2. Click Select all Oval Shaped button (May have to scroll down. )
        1.   it will change to this  
      3. Then Click Save. 
      4. The system may or may not ask you to authenticate with a security passcode again to complete this process. 
      5. Please   Email office@percfab.com  and let us know that you added us as users to your account please include your business name and your name in the email so we know whose' portal access we are programming.  With out this we don't will not be able to help you with your phones as Verizon's system doesn't tell us this information. 

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