One Talk - Voicemail Setup

One Talk - Voicemail Setup

Note Notes:

  • Only phones with Basic and Enanced Dialers are eligible for Visual Voicemail.
  • To clear stuck voice message indicators on desk phones or OTT clients, dial **99 then press Send from the device. Afterward the system plays the following message: "Your voice message waiting indicator has been cleared."
  • Desk phone users can also dial *86 to access or set up Basic Voicemail.
    Note If the voicemail greeting plays, press the # key to interrupt it.


Voicemail Setup - Desk Phone

  1. From the desk phone, press the Envelope button (messages).
  2. Select Language.
  3. Select Password.
  4. Select Voice Signature.
  5. Select Greeting to choose one of the following:
    • Personalize
    • Standard


Access Voicemail Setup - Mobile App

  1. Launch the One Talk app.
  2. Tap the Menu icon Menu icon.
  3. Tap Call Voice Mail.
  4. To disconnect the call, tap the End icon Disconnect the call.


Related Topics:

    • Related Articles

    • Verizon One Talk Security Features

      Introduction to Verizon One Talk Verizon One Talk is a mobile-first business communication solution integrating voice, video, and messaging for seamless connectivity across devices. Designed with both office-based and mobile workers in mind, One Talk ...
    • Change One Talk Voicemail Prompts Language

      Walk Through the prompts on phone.  Hit Voice Mail Button, Enter pin and # at prompt, Then select the following options For English (Explanation Below)  at the end of each prompt. 4 2 1 5 1 # 4 -Change Personal Options 2- Administrator options 1 - ...
    • How do I check my One Talk voicemail?

      Direct answer Dial *86 from any One Talk device to reach your voicemail box and follow the prompts. When to use You missed calls and need to listen to messages You want to check voicemail from a desk phone or mobile app Prerequisites Your One Talk ...
    • One Talk FAQs

      FAQs Non- Touch Screen Direct Transfer While on an active call press “Transfer” (Do Not Press Hold) Dial the extension, speed dial number or the full 10 digit phone number you want to transfer the call to. Press “Direct” Transfer is now complete ...
    • How do I transfer a caller straight to someone’s voicemail in One Talk?

      Direct answer During the call press Transfer, dial **55 plus the extension, choose Direct, then hang up to send the caller to that mailbox. When to use You know the person is unavailable but want the caller to leave a message You need to avoid ...