How do I turn on Call Forwarding Always in One Talk?

How do I turn on Call Forwarding Always in One Talk?

Direct answer

Dial **72, then enter the destination number when prompted. Wait for the confirmation tones and end the call.

When to use

  1. You want all calls to go to another number
  2. You’re traveling or covering for another line

Prerequisites

  1. Destination phone number ready
  2. Your One Talk line is active

Steps

  1. Open the dialer and start a call.
  2. Dial **72 and follow the prompt to enter the destination number.
  3. Wait for the confirmation tones, then end the call.

Quick checks

Incoming calls ring at the forwarded destination
Your phone stops ringing for new calls

Common issues and fixes

Issue: Forwarding fails

Fix: Confirm the destination is a valid number and try again.

Issue: Can’t receive calls locally

Fix: Turn off Call Forwarding Always when you are back.

Bot training helpers

Also searched as: forward all calls, always forward, send all calls, **72

Sample questions:

  1. How do I forward all my calls
  2. What is the code for Call Forwarding Always

Prepared 2025-10-06 • Customer-facing • Optimized for Zoho Desk Answer Bot.

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